申诉邮件模板 -亚马逊死账号卖家成功拿回销售权专用


申诉邮件模板 的撰写是一大学问。当卖家被封号,依照禁号情况的不同,寄给亚马逊的申诉电邮内容就有百百种,要怎么表达才比较合适呢?这次我们用实例来分析 申诉邮件模板 ,让大家更明白撰写申诉电邮需要注意的细节,也可以让大家明了撰写 申诉邮件模板 的概念,得以之后运用在各种不同情况上。

申诉邮件模板 -亚马逊死账号卖家成功拿回销售权专用

 

格式段落都有了上一篇提过的基本概念,但在语气上可能表达的程度不够,另外也要注意信中的书信礼仪。经过调整后:

 

To whom it may concern,(正确版本)

 

We are contacting you regarding our seller account suspension. We realize the delays in shipping orders has not complied with Amazon’s performance target of less than 4%, nor our target of less than 2%.

 

We have reviewed our fulfillment procedures and have determined the two areas that need to be addressed:Shipment Creation and Inventory Availability.

 

We realize we needed additional support for managing fulfillment for our Amazon orders. To achieve our goal of more than 98% on-time shipping we have added additional staff to support the sales person in our retail store who handles Amazon fulfillment. This will allow us to have packages prepared and ready to ship more efficiently.

 

To address inventory availability issues we have consolidated our Amazon inventory into one location to speed shipment creation. Having all Amazon inventory at one location will eliminate delays in getting product out by the Expected Ship Date.

 

Thank you for considering this appeal.

 

以上就是调整完成后的版本,此为参考用请勿照抄

 

申诉邮件模板 -亚马逊死账号卖家成功拿回销售权专用

 

申诉邮件模板 撰写要点

 

1. 先依照『销售权限被移除 ,BQool 教你如何快速跟亚马逊拿回账号!』 的架构来书写出雏形

 

2. 调整语义不清楚,语气表达和书信礼仪的细节部份

 

EX:

To whom it may concern,

 

We are contacting you regarding our seller account suspension. We realize the delays in shipping orders has not complied with Amazon’s performance target of less than 4%, nor our target of less than 2%. (诚实道歉先)

 

3. 将多余的冗词赘字予以删减,让 申诉邮件模板 内容更精准,在該強調語氣的地方加重力道

 

We realize we needed additional support for managing fulfillment for our Amazon orders. To achieve our goal of more than 98% on-time shipping we have added additional staff to support the sales person in our retail store who handles Amazon fulfillment. This will allow us to have packages prepared and ready to ship more efficiently.

 

依照以上三个步骤调整过后的回信,亚马逊官方收到后能感受到您的正式诚意、经营态度与礼仪,而这三个部份正是亚马逊最注重的方面。所以回信记得要投其所好,才能获得您预期以上的回复。

 

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